Frequently Asked Questions Articles to help you get answers to your questions quickly
While we do not offer refunds per our Terms of Service, we are here to support you and ensure you get the absolute most value out of your OpsAnalitica platform.
Understanding Our Subscription Policy
Refund Policy: Per the Fees and Payments section in our Terms of Service, all purchases are non-refundable.
Continued Access: Because you have already prepaid for your subscription, your account portal will remain fully active until your scheduled cancellation or renewal date. We strongly encourage you to continue using the platform during this time to help drive safer, more efficient, and more profitable restaurant operations.
How to Cancel Future Billing
If you do not wish to renew your account, you can easily turn off future billing:
Send an email to [email protected].
State that you would like to cancel your service.
Once our team acknowledges your request, you will not be billed again.
We Are Here to Help!
If you are experiencing any challenges or need help setting up your platform, please reach out to our support team. We are always happy to guide you and make sure OpsAnalitica is working seamlessly for your business!
We hate to see you go! If you are considering canceling because your platform needs adjustments, please let us know—our support team is happy to help reconfigure your system so it perfectly fits your operational needs.
Steps to Cancel Your Subscription
If you still wish to cancel your service, follow these simple steps:
Open your email client.
Send an email to [email protected] stating that you would like to cancel your account.
Our team will process your request and confirm your cancellation.